So here's what might be one of the most interesting reviews you've read in a while
So here's what might be one of the most interesting reviews you've read in a while. I bought these gloves several years ago. I swim a lot. I had polio as an infant and have no use of my lower extremities. Wow! Just what I need a well-made glove that significantly increased my workout. End of story. Right? Not quite. The first pair I bought blew out at the thumb and index finger seam. Same with the second. When I contacted the company they sent me a replacement. After that, I figured out that if I reversed the gloves putting the webbing on the inside rather than the outside the gloves lasted forever. Reversing the gloves took the pressure off the seam and solved the problem. But that's not the end of the story. After posting my review and telling others about my find I had over 70 people who indicated that the review was helpful. When the folks at Darkfin saw that response they contacted me to say that based on that response they were prototyping a new design with the web in front and. would I be available to try the new design? I got the new gloves a few weeks ago and have been using them a lot. Needless to say, they nailed it. The new design is a significant improvement over the "web behind" model. But even that isn't the whole story. This isn't a story about the new design as much as it is a story about outrageously great customer service. What more could a customer possibly ask for? A company that stands behind their product and constantly strive for improved products is exactly the kind of company I want to do business with. Money well spent. I know you will agree.